Sending a SMS
 
Steps in sending a SMS:

1. Purchasing a SMS package

2. Creating a new message

3. Sending
 
Attention – in order to begin using the SMS system a sender telephone number must be entered in the management information(). This number will appear as the SMS sender().
 



Purchasing a SMS package

Displayed at the top of the page is the amount of SMS messages that are available to you.

1. Choose the package size that you wish to purchase. This package will be added to the amount of text messages that are available to you at this moment.

Note  - the prices displayed do not include VAT



2. Enter your credit card details. It is required to fill in all the fields.


3. Enter details for invoice delivery. The fields "Invoice name", "Address" and "Email" are required fields.
 
4. Click "Next Step"



5. A window will appear summarizing the purchase details and terms.
 The terms must be read and accepted.


6. Immediately after your purchase you will be notified that the acquisition was implemented and an invoice will be sent via email.
 



Creating a new message

1. Give the message an internal name – this name will not be displayed to the customer and is for your convenience only.



2. Enter the message content. At the bottom of the window you can follow the number of characters and the amount of messages that will be deployed in the SMS. There is a limit of 4 messages per SMS.
Note- You can limit the amount of characters in a single message (up to 70 characters.)


3. You can enter into the message content a custom field such as first name or date of previous meeting.
Note- Custom fields take up to 10 characters. In the case that the contents of the field are longer than 10 characters the content is cut off by a full stop.



 



Sending

1. Once you have created the message, you can send a test message.

Important! A test message is calculated as a standard message and cost the same fee.
If the amount of test messages exceeds the amount of messages in the account, the sending will stop and the message will appear in the messages that have been sent.
In order to edit the message click on "resend"


2. Determine the message scheduling: Immediate sending, schedule sending (on a specific date) or according to user field.


3. Choose the mailing list or the specific individuals from all subscriptions. 


4. Select the name of the sender. The default settings send the message according to the details entered in your management information.


5. Click on "Next Step". (If you chose to send to specific individuals from all subscriptions "send" will be displayed)




6. At this point you can check the approximate amount of messages to be sent by clicking "click here to calculate".

Note - The total amount of messages is an estimate only, because there are details that cannot be predicted in advance.

Checking this is most important if you have used a custom field (length of content may differ) and when the amount of messages you have left in your account are close to the amount of recipients.
 
7. Should more SMS's be sent then you have available on your account the sending process will be stopped and you will receive an alert via email.


8. Once the SMS is sent it will appear in Sent Messages, Future Send or By Date Field depending on the scheduling you selected.
Scheduled messages will moved to sent messages immediately after sending.


 
Tip -
* Clicking on the amount of sent messages will display the message recipients.
*Clicking on the amount of failed messages will display the recipients that did not receive the message (empty mobile phone field, invalid mobile phone number or contains more than/less than  digits.
Of course it is impossible to calculate the amount of failed transmissions occurred by the mobile carrier of the customer and therefore these messages will be calculated as sent messages and full payment will be charged on them.